Privacy Policy

DelhiGPT (delhigpt.in) is operated by Aman Raj, an individual based in Delhi, India (“we”, “us”). We decide how and why your personal data is processed, which makes us the data fiduciary under India’s Digital Personal Data Protection Act, 2023 and the controller under the EU and UK GDPR.

For any privacy question or request, email delhigpt.in@gmail.com.

We only collect what we need to run the service:

• Account details. If you sign up, your name, email address and profile picture from your sign-in method.
• Chats. The questions you ask DelhiGPT and the answers it gives, saved to your account so you can come back to them.
• Payments. If you buy a paid plan, our payment provider handles your card or UPI details. We never see or store your full card number. We receive your plan, payment status and billing email.
• Job applications. If you apply for an internship, your name, email, phone number, resume and any message you include. We also store a one-way hash of your IP address to block spam; we cannot recover your IP from it.
• Usage and device data. Pages visited, approximate location (country or city), browser and device type, and referring site, used to understand how the site is used.
• Messages to us. Anything you send us by email.

You don’t need an account to read our guides or use the metro, bus and food pages. Please don’t share sensitive personal information (such as health, financial or government ID details) in chats.

• To answer your questions and keep your chat history (performing our service to you).
• To run your account, process payments and apply your plan’s limits (contract).
• To assess job applications and contact applicants (your consent, which you give by applying).
• To keep the service secure and prevent abuse, such as rate limits and spam checks (legitimate interests).
• To measure and improve the site and the accuracy of our Delhi information (legitimate interests).
• To show ads through Google AdSense (see section 5), with consent where the law requires it.
• To meet legal, tax and accounting obligations.

When you send a message, its text and recent conversation context are sent to our AI provider, OpenAI, to generate an answer. OpenAI processes this on our behalf under its API terms. We do not sell your chats.

We may review anonymised or sampled conversations to fix wrong answers and improve our guides. AI answers can be wrong, so check important details such as prices, opening hours and visa rules with official sources.

We use Google AdSense to show ads. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to our site and/or other sites on the internet.

You can control this:

• Opt out of personalised advertising in Google Ads Settings.
• Opt out of other vendors’ cookies for personalised advertising at aboutads.info or, in Europe, youronlinechoices.eu.
• Read how Google uses information from sites that use its services.

If you visit from the European Economic Area, the UK or Switzerland, you will be asked for consent before personalised ads or non-essential cookies are used, and you can change your choice at any time.

The cookies and similar storage we use fall into four groups:

• Essential: keep you signed in and protect forms from abuse. The site can’t work without them.
• Preferences: remember choices like light or dark mode and unsent chat drafts, stored in your browser.
• Analytics: count visits and measure page performance so we can improve the site.
• Advertising: set by Google and its partners to show and measure ads, as described above.

You can also block or delete cookies in your browser settings, though some features may stop working.

We don’t sell your personal data. We share it only with providers that help us run DelhiGPT:

• Clerk: sign-in and account management.
• OpenAI: generating chat answers.
• Dodo Payments: processing payments and subscriptions.
• Neon: our database, where accounts, chats and applications are stored.
• Cloudinary: storing resumes uploaded with job applications.
• Databuddy: website analytics.
• Google: AdSense advertising, plus Tag Manager and Analytics for aggregated usage measurement.
• Our hosting and email providers, to serve the site and reply to you.

We may also disclose data if the law requires it, to protect our rights or users’ safety, or as part of a transfer of the service, in which case this policy will continue to apply.

Some of these providers store or process data outside India, including in the United States and the European Union. Where the GDPR applies, we rely on the safeguards those providers offer, such as the EU Standard Contractual Clauses.

• Account and chat history: until you delete your account, or a chat, yourself.
• Payment records: as long as Indian tax and accounting law requires.
• Job applications and resumes: as long as needed to fill the role, and deleted on request.
• Analytics data: in aggregated form, which no longer identifies you.

Depending on where you live, you have the right to:

• access the personal data we hold about you and get a copy;
• correct data that is wrong or incomplete;
• delete your data, or withdraw consent you gave earlier;
• object to or restrict some processing, and move your data to another service (GDPR);
• nominate someone to exercise your rights if you die or become unable to (DPDP Act);
• complain to us, and to your data protection authority if you are in the EU or UK.

You can delete your account and its chats at any time in Settings. For anything else, email delhigpt.in@gmail.com. We may need to confirm your identity before acting on a request.

Data is encrypted in transit (HTTPS) and access to our systems is limited to what’s needed to run the service. No system is perfectly secure, so if we learn of a breach that affects you, we will tell you and the relevant authorities as the law requires.

DelhiGPT is not meant for children under 18, and we don’t knowingly collect their personal data. If you believe a child has given us data, email us and we will delete it.

If you have a complaint about how we handle your data, contact our Grievance Officer:

Aman Raj
DelhiGPT, Delhi, India
Email: delhigpt.in@gmail.com

We will acknowledge your complaint promptly and aim to resolve it within 30 days.

If we change this policy, we will update the date at the top of this page. For significant changes, we will also tell signed-in users by email or in the app.