NDLS Cloakroom: Luggage Storage at New Delhi Station
How to leave bags at New Delhi Railway Station: where the cloakroom is, what to bring, lock and receipt rules, and how to check current hours and charges.
For luggage storage at New Delhi Railway Station, ask the official cloakroom counter or railway enquiry desk on your station side. Bring securely locked bags, rail ticket and ID, and keep the deposit receipt. Current NDLS room location, counter hours and tariff are not confirmed by a current official listing in this guide: check before leaving your bags.
Before you deposit a bag
| Check | What to do |
|---|---|
| Station | Confirm New Delhi / NDLS, not Old Delhi or Nizamuddin |
| Bag | Securely lock every bag; carry a working lock and key |
| Documents | Bring rail ticket and ID; confirm eligibility at the counter |
| Price | Ask for the posted per-package tariff and billing period |
| Collection | Confirm collection hours and staff breaks |
| Proof | Keep the original receipt; photograph it as a backup |
Indian Railways' cloakroom guidance says bags must be locked securely, a receipt is issued and it must be surrendered with charges on collection. The document list above is a bring-with-you checklist, not a guarantee of acceptance for every passenger/non-passenger.
Where is the NDLS cloakroom?
eRail's NDLS guide lists cloakroom facilities at both the platform 1 / Paharganj and platform 16 / Ajmeri Gate ends. This is a station-information source, not a live counter feed.
Ask uniformed railway staff or enquiry for the official cloakroom, specifying your side, then follow current signs. Do not rely on a guessed room number or an unsolicited offer to take your bags elsewhere.
For orientation, see Ajmeri Gate vs Paharganj and the platform 1-16 guide. New Delhi Metro / Airport Express is towards Ajmeri Gate.
Deposit and collection steps
- Find the official counter and confirm it accepts your bags for the period needed.
- Ask which ticket/ID documents it requires. Do not hand originals to a tout.
- Confirm tariff, bag count, payment procedure, collection time and breaks.
- Lock the bags and follow staff inspection/deposit instructions. Keep passport/ID, medicines, valuables and the receipt with you.
- Check the receipt's package count and deposit details. Keep it dry and accessible.
- Return early enough to collect bags and reach your platform; present the receipt and settle charges as instructed.
A photo helps if the paper is damaged, but the railway guidance requires surrender of the receipt. Do not assume a photo substitutes for the original. If lost, speak to official staff about recovery before planning onward travel.
Charges: an old rate is not today's quote
Older railway pages and travel sites quote different prices. The general Railways page contains a legacy tariff; it is not proof of today's NDLS charge. We do not claim "₹30 per day" or another number as a verified current price.
Ask whether billing is per package, whether part of a period counts as a full period, how extra time is charged and when payment is due. Get the official receipt rather than accepting an unreceipted cash demand.
Can you collect bags at night?
Do not assume 24-hour counter operation because trains run overnight. Current NDLS counter/break hours remain unverified here. For an early or late train, confirm collection, not just deposit, before storing anything.
Allow time for queues, handling and the platform walk. If a tight train connection makes uncertain storage risky, ask your hotel about holding bags, or verify another service's location, prices and collection rules first.
FAQ
Do bags need a lock?
Yes. The linked railway guidance requires securely locked luggage; unlocked bags may not be accepted.
What documents should I bring?
Bring rail ticket and ID, plus locked bags and keys. Confirm exact requirements with the official counter.
Is storage at Paharganj or Ajmeri Gate?
The cited eRail guide lists facilities at both ends. Staff and current signs should confirm the operating counter and route.
Is NDLS storage open 24 hours?
Current official counter hours were not confirmed. Ask about your collection time and shift breaks before depositing.
Can I collect without the receipt?
The guidance requires surrender of the receipt. Ask staff for the official recovery process if lost; do not assume a photo is enough.
Sources and verification
Reviewed 7 October 2026: linked Indian Railways general lock/receipt rules and eRail's NDLS facility listing. Prices, exact room position, eligibility and counter hours need local confirmation. Read the NDLS first-time guide for the wider arrival plan.